Privacy Policy

1. Who is responsible for your data

StudySync.io operates LearnEasy and is the data controller for the personal data described here. Contact: hello@learneasy.app.

2. Data we collect and why

• Account data (name, email, password or Google/Lovable sign-in details) — to create and secure your account. Legal basis: contract.
• Profile and onboarding answers (school, year, goals, preferences) — to personalise the Service. Legal basis: contract.
• Study content (classes, assignments, exams, notes, focus sessions) — to provide the Service. Legal basis: contract.
• AI assistant messages — to generate answers and enforce daily limits. Legal basis: contract.
• Subscription status (plan, renewal dates) — to unlock paid features. Legal basis: contract.
• Support messages — to help you. Legal basis: contract and legitimate interests.
• Technical and usage data (see section 4) — for security, fraud prevention and improving the Service. Legal basis: legitimate interests.

We do not sell your personal data. Card details are collected by Paddle, not by us.

3. Who we share data with

• Service providers that host our app, database and sign-in, and the AI provider that generates assistant answers (it receives your prompts).
• Paddle, our Merchant of Record, for the sale of subscriptions, subscription management, payments, tax compliance and invoicing.
• Professional advisers such as lawyers and accountants, where needed.
• Authorities where required by law.

4. Analytics and cookies

We use Lovable's visitor analytics on our site. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify you. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. This is recorded for every visitor. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Separately, your browser stores your sign-in session and your light/dark theme choice so the app works; these are essential and not used for tracking. Signing in with Google shares your basic profile with Google. Paddle's checkout may set its own cookies when you pay.

5. Retention

We keep your data while your account is active. When you delete your account in Settings, your study data and profile are deleted. We may keep limited records where required by law; data no longer needed is deleted or anonymised.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to processing of your data, to data portability, and to withdraw consent at any time. If you are in the UK or EEA, you can also complain to your local data protection authority. Email hello@learneasy.app to exercise your rights; we respond within one month.

7. International transfers

Our providers may process data outside your country, including in the United States. Where required, we rely on safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures, including encryption in transit, access controls and per-user data isolation, to protect your data.

9. Changes

We may update this notice and will change the date above when we do.